Shipping policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 Business Days.
*Exception: Expect delays on or around a nationally holiday.

Shipping rates and delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

USPS Standard Shipping

5-7 business days

USPS Priority Shipping

1-3 business days

International Shipping:

UPS International Rates will be calculated and displayed during checkout.

 To Be Determined by Customer Rate Selection


*Delivery delays may occur due to weather and/or extreme natural circumstances beyond our control. We do our best to notify customers if delays are expected.

**All orders are shipped from Los Angeles, California USA

Shipment confirmation and order tracking

You will receive an email confirmation when your order has shipped. If for some reason you don't receive an email, please contact us at customerservice@puzzlesrfun.com

Damages

LSMS Enterprises, LLC. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Customs, duties, and taxes

LSMS Enterprises, LLC. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).